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2.0","\u002Fsupport\u002Ftroubleshooting-and-help\u002Fissues-limitations-2-0","support\u002F7.troubleshooting-and-help\u002F9.issues-limitations-2-0",{"id":287,"title":219,"body":288,"description":595,"extension":596,"meta":597,"navigation":598,"path":220,"seo":599,"sitemap":600,"stem":221,"__hash__":604},"support\u002Fsupport\u002F5.account-and-licensing\u002F3.maintenance-plan-info.md",{"type":289,"value":290,"toc":584},"minimark",[291,296,307,314,319,348,435,445,449,452,457,482,490,504,508,519,523,529,535,541,547,553,559,565,578],[292,293,295],"h2",{"id":294},"what-is-it","What is it?",[297,298,299,300,303,304,306],"p",{},"The ",[301,302,219],"strong",{}," is an optional yearly extension for users with an existing ",[301,305,215],{},". It ensures your app stays up-to-date and provides access to new app features, performance & security updates, and continued cloud services after your included first 12 months end.",[297,308,309,310,313],{},"Price: ",[301,311,312],{},"$59 \u002F year"," (USD)\nAvailability: Only available for accounts that already own an active Lifetime license. You must be logged in to purchase.",[315,316,318],"h3",{"id":317},"included-with-the-maintenance-plan","Included with the Maintenance Plan:",[320,321,322,326,329,332,335,338,341],"ul",{},[323,324,325],"li",{},"Security, performance & compatibility improvements",[323,327,328],{},"Access to Cloud features:",[323,330,331],{},"Transcript generation (Cloud mode)",[323,333,334],{},"Quick Share + Share Link Export (Generate online shareable links)",[323,336,337],{},"Synthetic Webcam (Cloud processing mode)",[323,339,340],{},"AI Audio Retakes (Cloud processing mode)",[323,342,343,344],{},"Priority support eligibility ",[345,346,347],"em",{},"(for Lifetime + Maintenance tier)",[349,350,351,370],"table",{},[352,353,354],"thead",{},[355,356,357,361,364,367],"tr",{},[358,359,360],"th",{},"Feature",[358,362,363],{},"Included Year 1 (Lifetime Purchase)",[358,365,366],{},"After Year 1 w\u002Fo Maintenance",[358,368,369],{},"Continuous for 12 more months",[371,372,373,387,399,411,423],"tbody",{},[355,374,375,379,382,385],{},[376,377,378],"td",{},"App feature updates",[376,380,381],{},"Yes",[376,383,384],{},"Continuous",[376,386,384],{},[355,388,389,392,394,397],{},[376,390,391],{},"Cloud AI Features",[376,393,381],{},[376,395,396],{},"Disabled",[376,398,384],{},[355,400,401,404,407,409],{},[376,402,403],{},"Cloud uploads & quick share",[376,405,406],{},"Yes (12 months)",[376,408,396],{},[376,410,384],{},[355,412,413,416,419,421],{},[376,414,415],{},"Security\u002FCompatibility Fixes",[376,417,418],{},"Yes-Yes",[376,420,384],{},[376,422,384],{},[355,424,425,428,430,433],{},[376,426,427],{},"Priority Support",[376,429,418],{},[376,431,432],{},"Ends",[376,434,384],{},[297,436,437,440,441,444],{},[301,438,439],{},"Note:"," The Maintenance Plan ",[301,442,443],{},"does not apply to Monthly or Yearly subscribers",", since all features are already included in those plans.",[292,446,448],{"id":447},"how-do-i-get-the-maintenance-plan","How do I get the Maintenance Plan?",[297,450,451],{},"Once your free 1-year maintenance plan included with the lifetime license has expired, you’ll need to renew it via the Plans and Billing.",[453,454,456],"h4",{"id":455},"to-renew-your-maintenance-plan-follow-the-steps-below","To renew your Maintenance plan, follow the steps below:",[458,459,460,467,473,479],"ol",{},[323,461,462,463,466],{},"Log into your ",[301,464,465],{},"account"," with a Lifetime License.",[323,468,469,470],{},"Go to ",[301,471,472],{},"Settings → Plans & Billing",[323,474,475,476],{},"In the Maintenance panel, click ",[301,477,478],{},"Subscribe",[323,480,481],{},"Complete checkout.",[320,483,484,487],{},[323,485,486],{},"Renewal starts immediately.",[323,488,489],{},"If renewed early, your plan extends seamlessly.",[297,491,492,495,496,499,500,503],{},[301,493,494],{},"Tip:"," If you don’t see the Maintenance option, ",[301,497,498],{},"make sure you’re signed into the correct account and that you own a Lifetime License",". (Check under ",[345,501,502],{},"License Keys"," or in your purchase confirmation email.)",[292,505,507],{"id":506},"what-happens-if-you-dont-renew","What Happens If You Don’t Renew",[320,509,510,513,516],{},[323,511,512],{},"You will still be able to use local (non-cloud) features and export your videos as MP4 or GIF.",[323,514,515],{},"You will not be able to create new Quick Share links or upload videos to the gallery using the “Create a Share Link” option. Existing links will remain active and shareable.",[323,517,518],{},"You will lose access to cloud execution of AI features including Synthetic Webcam, AI Audio Retakes, and Transcript Generation.",[292,520,522],{"id":521},"faqs","FAQs",[297,524,525,528],{},[301,526,527],{},"Q: Can I buy Maintenance before my first year fully ends?","\nYes. Renewing early tacks 12 months onto your current expiry (no lost time).",[297,530,531,534],{},[301,532,533],{},"Q: If I skip a year, do I have to pay for missed time?","\nNo. The Maintenance plan always starts from the purchase date - no back-pay.",[297,536,537,540],{},[301,538,539],{},"Q: Do I lose my projects if I don't renew?","\nLocal projects remain. Cloud links may become inactive once access ends.",[297,542,543,546],{},[301,544,545],{},"Q: Are major version upgrades included?","\nYes. Any release shipped while your Maintenance plan is active is included regardless of version number.",[297,548,549,552],{},[301,550,551],{},"Q: Does the Maintenance plan include every AI feature?","\nAll AI enhancements bundled in the core product are included.",[297,554,555,558],{},[301,556,557],{},"Q: Will the price change in the future?","\nPotentially. Your renewal uses the then‑current Maintenance price shown at checkout.",[297,560,561,564],{},[301,562,563],{},"Q: Is there VAT \u002F tax added?","\nWhere required by jurisdiction, taxes are automatically calculated at checkout.",[297,566,567,570,571,574,575],{},[301,568,569],{},"Q: How do I cancel the Maintenance Plan?"," Go to ",[301,572,573],{},"Settings → Plans & Billing,"," then In the Maintenance panel, click ",[301,576,577],{},"Cancel",[297,579,580,583],{},[301,581,582],{},"Q: Do I get a refund if I cancel mid‑term?","\nMaintenance Plan is annual; refunds follow the standard refund policy (see License Agreement \u002F Refund terms).",{"title":585,"searchDepth":586,"depth":586,"links":587},"",2,[588,592,593,594],{"id":294,"depth":586,"text":295,"children":589},[590],{"id":317,"depth":591,"text":318},3,{"id":447,"depth":586,"text":448},{"id":506,"depth":586,"text":507},{"id":521,"depth":586,"text":522},"Learn about the CANVID Maintenance Plan, an optional yearly extension for Lifetime License users that keeps your app updated with features, fixes, and cloud services.","md",{},true,{"title":219,"description":595},{"loc":601,"videos":602,"images":603},"\u002Fsupport\u002Faccount-and-licensing\u002Fmaintenance-plan",[],[],"1_1McNpb-mOyYOcyt92DTtuDuCMC_4IVnBtZf6dTO0Y",[606,608],{"title":215,"path":216,"stem":217,"description":607,"children":-1},"Know the benefits of a CANVID Lifetime License. Understand what’s included, the implications of an expired maintenance plan, and how to make the most of your app experience.",{"title":223,"path":224,"stem":225,"description":609,"children":-1},"Follow this step-by-step to learn how to quickly generate and download your CANVID purchase invoice via Lemon Squeezy.",1776937074098]