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2.0","\u002Fsupport\u002Ftroubleshooting-and-help\u002Fissues-limitations-2-0","support\u002F7.troubleshooting-and-help\u002F9.issues-limitations-2-0",{"id":287,"title":249,"body":288,"description":504,"extension":505,"meta":506,"navigation":507,"path":250,"seo":508,"sitemap":510,"stem":251,"__hash__":514},"support\u002Fsupport\u002F6.tips-and-tricks\u002F4.improve-performance-laptop.md",{"type":289,"value":290,"toc":486},"minimark",[291,300,303,308,395,399,406,410,425,429,442,478],[292,293,294,295,299],"p",{},"Some laptops have two GPUs. This setup is called ",[296,297,298],"strong",{},"switchable graphics"," because the laptop can switch between the two GPUs depending on what you’re doing.",[292,301,302],{},"If you're experiencing performance dips when using the screen recorder on your laptop, these troubleshooting steps should help fix these issues.",[304,305,307],"h2",{"id":306},"set-canvid-to-high-performance","Set CANVID to High Performance",[309,310,311,316,319,323,337,341,372,376,389],"steps",{},[312,313,315],"h3",{"id":314},"go-to-windows-settings","Go to Windows Settings",[292,317,318],{},"Open the Start Menu, then go to Settings (or type Settings in the search bar if it's not pinned)",[312,320,322],{"id":321},"display-settings","Display Settings",[292,324,325,326,329,330,333,334],{},"Go to ",[296,327,328],{},"System > Display",", scroll down and click ",[296,331,332],{},"Graphics"," under ",[296,335,336],{},"Related Settings.",[312,338,340],{"id":339},"look-for-or-add-canvid-in-the-list","Look for (or add) CANVID in the list",[342,343,344,355,362],"ul",{},[345,346,347,348,333,351,354],"li",{},"If it's not there, click ",[296,349,350],{},"Browse",[296,352,353],{},"Custom options for apps",".",[345,356,357,358],{},"Copy and paste this in the address: ",[359,360,361],"code",{},"%LOCALAPPDATA%\\Programs\\Canvid",[345,363,364,365,368,369],{},"Select ",[296,366,367],{},"Canvid.exe",", then click ",[296,370,371],{},"Add.",[312,373,375],{"id":374},"switch-to-high-performance","Switch to High Performance",[292,377,378,379,382,383,368,386,354],{},"Once added, find CANVID in the list and click ",[296,380,381],{},"Options",". Select ",[296,384,385],{},"High performance",[296,387,388],{},"Save",[390,391],"video",{":autoplay":392,":loop":392,":muted":392,"poster":393,"src":394},"true","https:\u002F\u002Fsite-assets.canvid.com\u002Fmedia\u002Fsupport\u002Fimproving-performance-laptops\u002F001-improve-performance-laptop-highperformance-poster.webp","https:\u002F\u002Fsite-assets.canvid.com\u002Fmedia\u002Fsupport\u002Fimproving-performance-laptops\u002F001-improve-performance-laptop-highperformance.webm",[304,396,398],{"id":397},"set-the-external-monitor-as-your-primary-display","Set the external monitor as your primary display",[292,400,401,402,405],{},"If you are using an additional monitor with your laptop, setting it as your ",[296,403,404],{},"primary display"," should help you work around the following known issues:",[312,407,409],{"id":408},"a-when-set-to-run-on-high-performance","A. When set to run on High performance",[342,411,412,419],{},[345,413,414,415,418],{},"If your laptop screen is the main display, only the external monitor is detected when you select ",[296,416,417],{},"Display Capture"," in the app.",[345,420,421,422,354],{},"If the external monitor is selected as your primary display, ",[296,423,424],{},"both monitors are detected",[312,426,428],{"id":427},"b-when-set-to-run-on-power-saving","B. When set to run on Power saving",[342,430,431,437],{},[345,432,421,433,436],{},[296,434,435],{},"only the laptop screen is detected"," when selecting Display Capture in the app.",[345,438,439,440,354],{},"If your laptop screen is the primary display, ",[296,441,424],{},[309,443,444,448,450,454,464,468,474],{},[312,445,447],{"id":446},"go-to-windows-settings-1","Go to Windows settings",[292,449,318],{},[312,451,453],{"id":452},"go-to-display","Go to Display",[292,455,456,457,460,461,354],{},"Select the ",[296,458,459],{},"System"," tab, then choose ",[296,462,463],{},"Display",[312,465,467],{"id":466},"main-display-setting","Main display setting",[292,469,470,471],{},"Select your external monitor, then check ",[296,472,473],{},"Make this my main display.",[390,475],{":autoplay":392,":loop":392,":muted":392,"poster":476,"src":477},"https:\u002F\u002Fsite-assets.canvid.com\u002Fmedia\u002Fsupport\u002Fimproving-performance-laptops\u002F002-improve-performance-laptop-maindisplay-poster.webp","https:\u002F\u002Fsite-assets.canvid.com\u002Fmedia\u002Fsupport\u002Fimproving-performance-laptops\u002F002-improve-performance-laptop-maindisplay.webm",[292,479,480,481,485],{},"These steps are tested to work and should improve the app's performance when using a laptop with switchable graphics. If the issue persists, please review your computer if it meets the app's minimum or recommended ",[482,483,484],"a",{"href":12},"system requirements",". Feel free to contact us if you need further assistance.",{"title":487,"searchDepth":488,"depth":488,"links":489},"",2,[490,497],{"id":306,"depth":488,"text":307,"children":491},[492,494,495,496],{"id":314,"depth":493,"text":315},3,{"id":321,"depth":493,"text":322},{"id":339,"depth":493,"text":340},{"id":374,"depth":493,"text":375},{"id":397,"depth":488,"text":398,"children":498},[499,500,501,502,503],{"id":408,"depth":493,"text":409},{"id":427,"depth":493,"text":428},{"id":446,"depth":493,"text":447},{"id":452,"depth":493,"text":453},{"id":466,"depth":493,"text":467},"Boost CANVID's performance on your laptop by assigning the app to your NVIDIA GPU. Using an additional monitor as your primary display can also help resolve performance issues.","md",{},true,{"title":509,"description":504},"Laptop Performance",{"loc":511,"videos":512,"images":513},"\u002Fsupport\u002Ftips-and-tricks\u002Fimprove-performance-laptops",[],[],"SHBZQeA_xYu3HTcNe_kNhipppTFxjahgAlESBpjzvSQ",[516,518],{"title":245,"path":246,"stem":247,"description":517,"children":-1},"Learn how to copy, share and import CANVID presets so every screen recording looks consistent on Windows or Mac.",{"title":259,"path":260,"stem":261,"description":519,"children":-1},"Learn why CANVID may disappear when using remote desktop or cloud PC tools, and how to bring it back with a built-in keyboard shortcut.",1776937074971]