Learn how to troubleshoot those elusive dropdown menus that don't appear in the recording when capturing your app using CANVID.
When recording a specific window using tools like CANVID, you might encounter an issue where dropdown menus or similar elements don’t appear in your screen captures. This is a common quirk due to the way dropdown menus are designed—they are often considered separate windows and may not be included in the captured content.
When you're done recording, it’s a good practice to save a copy of your project before anything else. In the CANVID Editor, go to the upper-left corner menu and select Save Project As.
Since the Display option records the entire screen, It may also capture unwanted screen elements such as the taskbar and dekstop icons. If you prefer not to include them in your recording, you can crop out parts of the screen you don’t want to show using CANVID Editor’s Crop tool:
Stopping the recording should take you directly to the CANVID Editor.