Experiencing difficulties with Canvid? Discover troubleshooting tips for common issues and find out how to effectively report them to our support team.
Learn how to troubleshoot those elusive dropdown menus that don't appear in the recording when capturing your app using CANVID.
Missing automatic zooms and clicks in CANVID screen recordings? Discover why this issue occurs and how to resolve it
Learn how to fix black screen problems when recording specific windows and applications with CANVID.
Learn how CANVID tackles the challenge of disappearing windows during screen recording. Discover the hidden hotkey that brings CANVID back on screen, even when using remote desktop tools.
Learn how to describe your issue, capture visual evidence, save your project file, and generate CANVID logs.